Water Department

Contact in Case of a Water Emergency:
  1.  Dennis Hevener (440) 320-8037
  2. Tom Pellittieri      (440) 309-8197
  3. Zoltan Zoltai       (440) 371-8836
  4. Mark Leshinski    (440) 522-8706


Important Information Regarding Water Main Breaks

Mission Statement

We are committed to providing our customers with cost effective systems and services through teamwork, innovation, and continuous improvement.

New Water Customers

If you are a new home owner or renter, we would like to welcome you to the village. There is a security deposit of $100.00 for residential customers and a $200.00 deposit for commercial customers. If the water is currently off, there is also a $25.00 turn on fee. Security deposits are returned by applying the deposit to your water account if you are a home owner. Renters are returned after you move from the village. The payment type we accept is check, cash, or money order. We also need the forms below submitted with the payment. You may return them to 103 W Main St. inperson, via USPS, or in the 24hr dropbox on the north side of the building. Any questions, please call (440) 986-2222 Ext. 1.


New Resident Welcome Info Sheet

New Customer Form

Water Rate & User Fee Increase effective June 28, 2023.

June 12, 2023 the South Amherst Village Council passed an ordinance for a water rate increase to $19.00 per 1000 gallons with a minimum of 1000 gallons and a user fee of $20.00 per month which is used for water system improvements. Click on 1768-23 Residential Water Rates for a copy of the ordinance. This increase will appear on the billing for July 2023.

Water Administration and Supplier Information

The Board of Public Affairs administers the South Amherst water system, including billing and repair of water lines located on public property. Village water is delivered to us by the Rural Lorain County Water System. For information regarding the system or for turn-on and turn-off requests, please call the Board of Public Affairs Clerk at (440) 986-2222, Ext 1.


EXCITING NEWS!  You may now pay your Village of South Amherst water bills right here on our village website using a bank account draft or Credit Card!

To pay with a bank account draft, click the link below.  This will take you to our payment website to set up your bank account information to utilize this feature.

The Village of South Amherst has partnered with PayStar to provide a secure and efficient way to pay with a Credit Card.  You can now create an account, store payment methods, view your bill, sign up for bill notifications & payment reminders, AND set up for automatic recurring or one-time payments with a credit card.

Credit Card Help


Water payments can also be paid at the following:

  • South Amherst Village Hall (Mail Slot )
  • Piggy's Main Street Market
  • Drug Mart on Leavitt Road in Amherst or Oberlin

It may be necessary for us to contact you from time to time. Please let us know if your contact information changes.

Quality of Water

The EPA requires all Public Water Systems to publish an annual report about the quality of their water. It is called a Consumer Confidence Report (CCR). Please click the link below to obtain a copy of the report.

To request a paper copy of the most recent CCR, please contact the water department at 440-986-2222 Ext.1 or email your request to  [email protected].

Consumer Confidence Report for Calendar Year 2022


Water Advisories

Currently, there are no boil alerts.

If you are under a boil alert, you should boil water vigorously for one minute for water used for drinking, cooking, brushing teeth, making ice, or other consumption. You do not need to boil water for bathing, washing dishes, laundry or other external uses. If your water is brown, orange, or yellow, you may not want to do laundry. If your laundry is discolored from brown water, you may try to use a product called Iron Out.

Questions regarding the Lorain County Stormwater Management District?

Click HERE.