Water Department

Contact in Case of a Water Emergency:
  1.  Dennis Hevener (440) 320-8037
  2. Tom Pellittieri      (440) 309-8197
  3. Zoltan Zoltai       (440) 371-8836
  4. Mark Leshinski    (440) 522-8706


Important Information Regarding Water Main Breaks

Mission Statement

We are committed to providing our customers with cost effective systems and services through teamwork, innovation, and continuous improvement.

New Water Customers

If you are a new home owner or renter, we would like to welcome you to the village. There is a security deposit of $100.00 for residential customers and a $200.00 deposit for commercial customers. If the water is currently off, there is also a $25.00 turn on fee. Security deposits are returned by applying the deposit to your water account if you are a home owner. Renters are returned after you move from the village. The payment type we accept is check, cash, or money order. We also need the form listed below submitted with the payment. You may drop off the form at the front desk at 103 W Main St or put in the mail slot at the front door of the building. Any questions, please call (440) 986-2222 Ext. 1.


New Resident Welcome Info Sheet

New Customer Form

Water Rate & User Fee Increase effective January 1.

November 28, 2022 the South Amherst Village Council passed an ordinance for a water rate increase of six (6) percent lasting the next three years and a user fee of $15.25 per month used for water system improvements. Click on 1749-22 Water Rates for a copy of the ordinance. This increase will appear on the billing for February 2023.

Water Administration and Supplier Information

The Board of Public Affairs administers the South Amherst water system, including billing and repair of water lines located on public property. Village water is delivered to us by the Rural Lorain County Water System. For information regarding the system or for turn-on and turn-off requests, please call the Board of Public Affairs Clerk at (440) 986-2222, Ext 1.


EXCITING NEWS!  You may now pay your Village of South Amherst water bills right here on our village website using a bank account draft or Credit Card!

To pay with a bank account draft, click the link below.  This will take you to our payment website to set up your bank account information to utilize this feature.

The Village of South Amherst has partnered with PayStar to provide a secure and efficient way to pay with a Credit Card.  You can now create an account, store payment methods, view your bill, sign up for bill notifications & payment reminders, AND set up for automatic recurring or one-time payments with a credit card.



Water payments can also be paid at the following:

  • South Amherst Village Hall (Mail Slot )
  • Piggy's Main Street Market
  • Drug Mart on Leavitt Road in Amherst or Oberlin

It may be necessary for us to contact you from time to time. Please let us know if your contact information changes.

Quality of Water

We are required to publish a report annually about the quality of our water. It is called a CCR Report. Please click the link below to obtain a copy of the report.

To request a paper copy of the 2022 CCR, please contact the water department at 440-986-2222 Ext.1 or [email protected].

CCR Report 2022

Water Advisories

Currently, there are no boil alerts.

If you are under a boil alert, you should boil water vigorously for one minute for water used for drinking, cooking, brushing teeth, making ice, or other consumption. You do not need to boil water for bathing, washing dishes, laundry or other external uses. If your water is brown, orange, or yellow, you may not want to do laundry. If your laundry is discolored from brown water, you may try to use a product called Iron Out.

Questions regarding the Lorain County Stormwater Management District?

Click HERE.